SAP Knowledge Base Article - Public

3488062 - Users are missing the employee BO from the list of standard BOs in data workbench

Symptom

Users are unable to find employee BO when trying to update the data through DWB

Environment

SAP Cloud for Customer

Reproducing the Issue

1. Login to C4C

2. Go to DWB--> Import --> Update

3. Search for employee BO

4. Notice that it is not available in the drop down

Cause

Administration->employees work center is not assigned to the affected users business role. Also note that assigning People--> Employees workcenter only will not make the BO available in the data workbench view.

Resolution

In order to have a BO available in the data workbench view, the relevant BO (in this case Administration-->Employees) need to be assigned to the respective business role.

Keywords

Data workbench, missing BO, work center, employee, administrator , KBA , LOD-CRM-INT-DWB , Data Workbench , Problem

Product

SAP Cloud for Customer core applications 2405