Symptom
You are working with an Inspection, and notice that in the Results tab it is not possible to enter a note, as the Notes field is greyed out.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Quality Control work center.
- Enter the Inspections view.
- Search for the inspection.
- Select it and click on the Edit button.
- Navigate to the Results tab.
Here you can see that the Notes field is disabled by default.
Cause
Notes require an inspection defect entry.
Resolution
In order to insert a note, you must click on the Add Row button in the Inspection Defects section.
Keywords
Decisions, Note , KBA , AP-RC-UIF-RT-B , ByD HTML5 Client (not for Cloud for Customer) , Problem
Product
SAP Business ByDesign all versions
SAP Knowledge Base Article - Public