Symptom
Unable to view any connections configured in the "DriverConfig.properties" file when creating a new SQL Database connection in SAC.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP Analytics Cloud.
- Windows.
Reproducing the Issue
- Log in to SAP Analytics Cloud.
- From the left navigation bar, go to Connections.
- Click on Add connection (+ icon) to create a new connection.
- Select Acquire data -> SQL Databases.
- Select your Location.
- Note that none of your databases are available for selection.
Cause
The Environment Variable has not been configured properly.
Resolution
As shown in our guide: Import Data Connection to an SQL Database, the DriverConfig.properties file indicates the location of the JDBC drivers for your databases. However, the SAP_CLOUD_AGENT_PROPERTIES_PATH must also be set to indicate where the DriverConfig.properties file is located.
The SAP_CLOUD_AGENT_PROPERTIES_PATH environment variable should be created under the "System variables" section instead of the "User variables" section. If it is indicated under the wrong section, the DriverConfig.properties file will not be found, and your connection will not display your databases.
In order to maintain your environment variables:
- Press Windows key + R.
- Type sysdm.cpl and hit Enter/OK.
- Select Advanced and open Environment variables.
- Maintain your variables in the System Variables section.
See Also
- Import Data Connection to an SQL Database
- KBA: 2358097 - SAP Analytics Cloud connecting to on-premise data (Import Data Connection) Collective KBA
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- SAP Analytics Cloud Connection Guide
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support
Your feedback is important to help us improve our knowledge base.
Keywords
SAC, SAP Analytics Cloud, import, connection, SQL, jdbc, driver, environment variable, windows , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem
Product
Attachments
| Pasted image.png |
| Pasted image.png |
| Pasted image.png |
| Pasted image.png |
| Pasted image.png |
| Pasted image.png |
SAP Knowledge Base Article - Public