SAP Knowledge Base Article - Public

3488108 - Product Images Display Logic

Symptom

Product Images attached to a product do not display consistently based on the product.

As an example: Not always the first image attached is displayed on the product as the "Main" image.

Environment

SAP Cloud For Customer

Cause

The system displays any product image which was uploaded. There's no "main" or other indicator to set a certain product image as the one to be displayed.

Resolution

This is the expected system behavior.

No ordering exists if more than one image is added.

Therefore, if an image must be displayed, only said image should be added.

Keywords

Image, Product, Attachment, C4C, Display, Logic.  , KBA , LOD-LE-PRD-PRD , Product + Product Category Hierarchy , Product Enhancement

Product

SAP Cloud for Customer core applications 2405