SAP Knowledge Base Article - Preview

3488115 - KM folders and Context menu are unresponsive

Symptom

SAP Knowledge Management (KM) folders and the Context menu are not responding in the Portal.

When reproducing the issue and taking the Network trace or HTTPWatch trace, the following errors can be seen about /htmlb/jslib files in the .hwl file:

403 Forbidden - https:<host:port>/htmlb/jslib/controls_nn6.js
403 Forbidden - https:<host:port>/htmlb/jslib/sapUrMapi_sf3.js
403 Forbidden - https:<host:port>/htmlb/jslib/popup_sf3.js
403 Forbidden - https:<host:port>/htmlb/jslib/languages/urMessageBundle_en.js


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Environment

  • SAP NetWeaver
  • SAP Composition Environment

Keywords

KBA , EP-KM-CM , Content Management , Problem

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