SAP Knowledge Base Article - Public

3488124 - Fields Day and Mobile under Contact Numbers in New Zealand Complaince form are not auto populating - Onboarding

Symptom

The New Zealand Compliance form is failing to auto-populate the 'Day' and 'Mobile' fields under 'Contact Numbers' during the onboarding process.

Environment

SAP SuccessFactors Onboarding

Cause

Expected Behavior

Resolution

 The 'Day' and 'Mobile' fields under 'Contact Numbers' in the New Zealand Compliance form are not configured to automatically retrieve data from the Personal Data Collection (PDC). These fields need to be manually filled in at the time of document signing.

Keywords

New, Zealand, Compliance, Auto-Population, Contact, Numbers, SAP, SuccessFactors, Onboarding, Manual Entry, Data Mapping, OBD, 2.0 , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding all versions