SAP Knowledge Base Article - Public

3488175 - An application error occurs when applying for branded jobs on the RMK career site

Symptom

On a career site with Career Site Builder enabled when either:

  1. Accessing the "View Profile" in the RMK Brand page
  2. Applying to job req posted in Brand

The following error occurs:

Release: 20240525092826
Server: XXXX
Request: /careers
Error ID: 024f8f2b-7f2b-4667-90e3-de8f042fa26c
Fingerprint: 088110a4dfa5155e6b677d5be4ef7b22969c2f91
Timestamp: 2024-06-03T14:13:17.835+0000

Environment

SAP SuccessFactors Recruiting Marketing

Resolution

Engineering are currently aware of the issue and are working on a possible fix. 

A possible workaround is to do the following:

  1. The first thing you need to do pick the microsite id from "manage recruiting sites" against the brand which you are targeting.
  2. Go to manage data -> Marketing Brand -> select the brand and edit the microsite id and paste microsite id and Save it.
  3. Now go to Career Site Builder -> tools -> brand marketing -> check if the value you have saved in manage data is reflecting in micrositeid field for the targeted brand and hit the save button on the top of the page.
  4. Now try opening your site URL (which has the url brand identifier suffixed at the end of RMK job search url) in a incognito window -> click on view profile and see if the issue is occurring. 

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Keywords

RCM-128486, PTCH-44303, INC8355522   , KBA , LOD-SF-RMK-INT , Int with RCM, Data Mapping, AwLi, Multilocation posting , Bug Filed

Product

SAP SuccessFactors Recruiting all versions