SAP Knowledge Base Article - Public

3489674 - Complete paperwork tile not appearing for restored candidate - Onboarding 1.0

Symptom

Candidate was restored after being deleted, and now once candidate is on step 2, the complete paperwork tile is not appearing on the Home page.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

Candidate had the OnboardingCandidateInfo Deleted as well.

Resolution

To fix this will be necessary to re-create candidate's OnboardingCandidateInfo object.

The steps to perform that is mentioned on this KBA - 2419074 - Manually Updating the OnboardingCandidateInfo Object - Onboarding 1.0 

See Also

2419074 - Manually Updating the OnboardingCandidateInfo Object - Onboarding 1.0

Keywords

OCI, deleted, tile, paperword, NES, TO-DO, not showing , KBA , LOD-SF-OBD-HP , Home Page, Pods and Portlets, To Do List , Problem

Product

SAP SuccessFactors Onboarding all versions