SAP Knowledge Base Article - Public

3489683 - Creation button is not available for Realignment Runs


You are not able to create a new Realignment Run.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales Workcenter. 
  2. Open Realignment Runs view.
  3. In the OWL, you will see that the "New" button is not visible. 


The Process Component Sales Territory management is not scoped and this has impact on the New button for scheduling of Realignment Runs.

Apart from this, there shouldn't be any place in the solution where you can see the accounts territories.


In case you want to use Territory management, you need to activate this in BC scoping.


Territory , Realignment , Create , Visible , Available , New  , KBA , LOD-CRM-TM , Territory Management , Problem


SAP Cloud for Customer core applications 2405