3490357 - DP Agent connecting via TCP mode shows disconnected status - SAP HANA Smart Data Integration

• DP Agent connecting to on-premise HANA shows status as disconnected.
• DP Agent uses TCP connection to HANA.
• From DP Agent's log there is no error and no incoming connection from HANA.
• In DP Server trace, there is the following network error:
  

  • *** e DPFramework      AgentChannelCallback.cpp(00093) : streamError[<DPA_Name>,Rem:<agentmachine_ip>/<agent_listenerport>_tcp,Loc:<HANA_IP>/***_tcp](***,exception  1: no.***(Basis/IO/Stream/impl/NetworkChannelCompletion.cpp:444) TID: ***
        Generic stream error: getsockopt, Event=EPOLLERR - , rc=110: Connection timed out; $Context$=[***,<HANA_IP>:***,<agentmachine_ip>:<agent_listenerport>,SDI,0]; $channel$={<NetworkChannel>={<NetworkChannelBase>={this=***, fd=106, refCnt=1, idx=1, local=<HANA_IP>/***_tcp, remote=<agentmachine_ip>/<agent_listenerport>_tcp, state=ConnectWait, pending=[rw-c]}}}

• Telnet from HANA host to DP Agent host with listener port is not working.
• Telnet from the same network to the DP Agent listener port is not working.
• Listener port is open for connection from firewall.

SAP HANA Smart Data Integration

DP Agent, connection, TCP, on premise, timeout, on prem , KBA , HAN-DP-SDI , SAP HANA smart data integration (SDI) , Problem