SAP Knowledge Base Article - Public

3490524 - Dynamic Image will not be included in the exported PDF nor in scheduled publication in SAP Analytics Cloud (SAC)

Symptom

  • Dynamic Image will not be included in the exported PDF nor in scheduled publication in SAC.
  • In this scenario, Dynamic Images are loaded from the SAP HANA data model using Image_1.setImage(“”) API.

Environment

SAP Analytics Cloud (Enterprise) 2024.8.16.

Reproducing the Issue

    1. Login to SAC.
    2. Open a story with a Dynamic Image which is loaded from the SAP HANA data model using Image_1.setImage(“”) API, see help guide Add Images to Stories
    3. Export the file as PDF, see help guide Export a Story as a PDF or a PPTX (Optimized Story Experience)
    4. Open the PDF => The image is not included in the exported PDF.

    Cause

    This issue is currently under investigation by development.

    Resolution

    This issue is currently under investigation by development.

    See Also

    Your feedback is important to help us improve our knowledge base.

    Keywords

    SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, https://hcs.cloud.saphttps://hanacloudservices.cloud.saphttps://cloudanalytics.accounts.ondemand.comhttps://hanacloudservices-us.accounts.ondemand.comhttps://www.sap.comhttps://help.sap.com, predictive analytics (analysis), data analysis (analytics) tools, analytics tools, sap analytics cloud, data literacy, advanced analytics, data democratization, analytics software, real time analytics, self service analytics, advanced data analytics, analytics as a service, analytics cloud / cloud analytics, saas analytics, cloud bi, enterprise planning, cloud data analytics, cloud based analytics, analytics cloud platform, modern analytics, real time analysis, cloud analytics solution(s), what is sap analytics cloud, cloud analytics tools, analytics in the cloud, cloud analytics software epm, business intelligence , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

    Product

    SAP Analytics Cloud 1.0