SAP Knowledge Base Article - Public

3490715 - Failed to fetch data after variable change in SAC Chart

Symptom

When changing a variable value charts sporadically show error "Failed to fetch data." or "No data is available for Chart to render".

Environment

SAP Analytics Cloud

BW Live Connection

Reproducing the Issue

  1. Login to SAC tenant 
  2. Open a Story with Live Connection to BW query with variable and few Charts. Change the default values in the Variable prompt 
  3. Observe some of the Bar Charts are not loading

Cause

The issue is currently under investigation by Development

Resolution

The issue is currently under investigation by Development

Keywords

KBA , LOD-ANA-DES-CHART , SAP Analytics Cloud core charting , Problem

Product

SAP Analytics Cloud 1.0