SAP Knowledge Base Article - Preview

3490726 - Addressing Untranslated or Null Notes Descriptions in SAP Service Cloud Version 2

Symptom

  • When a note type is created in a specific language, when a user is connected to Service Cloud with another language the note type description is not available
  • Notes description don't auto-translate to other languages.
  • The user must log in with the original language to manage descriptions.


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Environment

  • SAP Service Cloud Version 2
  • SAP Sales Cloud Version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

SAP Service Cloud, Language Adaptation, Notes - sap.crm.service.noteService, Source language, Target language, Code Lists, Note Type, Translation, Save , KBA , CEC-CRM-NOT , Notes for SAP Sales/Service Cloud , Problem

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