Symptom
You would like to understand how to navigate or open different objects associated with a case such as the Account, Contact and Employee.
Read more...
Environment
SAP Service Cloud Version 2.
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2, utilities add-on all versions
Keywords
Cases, Case, Objects, Account, Contact, Employee, Reference, Open, Navigation, Navigate, Case Management, Field, Case Header, V2, SAP Service Cloud V2, How To, Quick View, Detail View, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.