SAP Knowledge Base Article - Preview

3490747 - How To Navigate to Account, Contact or Employee Objects from Case in SAP Service Cloud Version 2

Symptom

You would like to understand how to navigate or open different objects associated with a case such as the Account, Contact and Employee.


Read more...

Environment

SAP Service Cloud Version 2.

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2, utilities add-on all versions

Keywords

Cases, Case, Objects, Account, Contact, Employee, Reference, Open, Navigation, Navigate, Case Management, Field, Case Header, V2, SAP Service Cloud V2, How To, Quick View, Detail View, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.