SAP Knowledge Base Article - Preview

3490770 - Creating the perfect Cloud Integration Technical Support Case

Symptom

  • An SAP Technical Support Case will be opened on Support Component LOD-HCI-PI* or on one of its sub-components.
  • After searching on SAP official documentation (SAP for Me, SAP Help Portal, SAP Community Network, SAP WIKI, SAP Knowledge Base), a Case needs to be created because the solution was not found.


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Environment

  • Cloud Integration
  • SAP Integration Suite

Product

Cloud Integration all versions ; SAP Integration Suite all versions

Keywords

Integration Suite, Create Case, Case, Perfect Case, information, required, , KBA , LOD-HCI-PI-OPS , Cloud Operations , How To

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