3490794 - Forms are not displayed (under "Form Name") in the Complete e-Signature on Compliance Forms task - Onboarding

The expected form(s) are not displayed (under "Form Name") in the Complete e-Signature on Compliance Forms task.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Onboarding

1. Log in as the external candidate
2. Click on Your Onboarding Checklist
3. Compliance Tasks > Complete e-Signature on Compliance Forms
4. Under 'Form Name', the form(s) are not displayed

Missing permissions.

1. Go to Admin Center > Manage Permission Roles.
2. Role: OnboardingExternalUser
3. Grant View and Edit permissions for the following:
   
   
   • Onboarding or Offboarding Object Permissions:
     
     • Document Data
     • Document Template
   • Compliance Object Permissions:
     
     • Assigned Compliance Forms
     • Compliance Document Flow
     • Compliance Forms Data
     • Compliance Process
     • Compliance Process Task
     • Compliance Form.metadataForPDFs (FormPDFMetadata)
     • Compliance Form.metadataForPDFs.formSignatures (FormPDFSignatureMetadata)
     • Compliance Form.metadataForPDFs.pdfMetadataForLocales (FormPDFLocaleMetadata)

3393429 - To-Do item "Complete e-signing of employee documents" is empty - Onboarding

onboarding, onboarding 2.0, obx, compliance, forms, name, e-sign, e-signature, empty, not displayed, blank , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem