SAP Knowledge Base Article - Public

3490794 - Forms are not displayed under "Form Name" in the Complete e-Signature on Compliance Forms task - Onboarding

Symptom

  • The expected form/s are not displayed under "Form Name" in the Complete e-Signature on Compliance Forms task.

Environment

  • SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Log in as the external candidate
  2. Click on Your Onboarding Checklist
  3. Compliance Tasks > Complete e-Signature on Compliance Forms
  4. Under the 'Form Name', the form/s are not displayed

Cause

  • Missing permissions.

Resolution

  1. Go to the OnboardingExternalUser role
  2. Grant the following permissions:
    • Onboarding or Offboarding Object Permissions:
      • Document Data
      • Document Template
    • Compliance Object Permissions:
      • Assigned Compliance Forms
      • Compliance Document Flow
      • Compliance Forms Data
      • Compliance Process
      • Compliance Process Task
      • Compliance Form.metadataForPDFs (FormPDFMetadata)
      • Compliance Form.metadataForPDFs.formSignatures (FormPDFSignatureMetadata)
      • Compliance Form.metadataForPDFs.pdfMetadataForLocales (FormPDFLocaleMetadata)

See Also

Keywords

Onboarding, Onboarding 2.0, OBX, Compliance, Compliance Form, Form Name, Signature, e-Signature, Empty, Not Displayed, Blank , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding 2405