3490882 - Error "500 SAP Internal Server Error" While Creating New Communication Arrangement

When attempting to create a new communication arrangement, the system encounters a '500 SAP Internal Server Error'.

SAP Cloud for Customer core applications 

1. Go to Administrator work center
2. Go to General settings view
3. Navigate to Communication Arrangements under Integration tab
4. Choose 'New'
5. Choose required Communication Scenario
6. Choose 'Next'
7. Enter System Instance ID OVS icon.
8. Error pop up populates and cannot proceed next step.
9. 

Potential Cause:
The inconsistency in the communication arrangement "XYZ" could be due to configuration errors, missing settings, or conflicting data within the scenario setup.

To resolve this issue, follow these steps:

1. Delete the Inconsistent Communication Arrangement:
   Remove the communication arrangement "XYZ" that is currently inconsistent.

2. Recreate the Communication Arrangement:
   Create a new instance of the communication arrangement "XYZ" within the custom communication scenario.

3. Evaluate the Need for the Custom Communication Scenario:
   If the custom communication scenario is no longer required or obsolete, delete both the communication arrangement and the scenario altogether.

By deleting and recreating the communication arrangement or removing obsolete scenarios, you can resolve the inconsistency issue effectively.

500 SAP Internal Server Error, New, Communication Arrangement, Dump, Error , KBA , AP-RC-CEC-B2B , ByD On-Demand Cloud-Process Integration B2B , Problem