3490948 - DRTM Master Data Purge job failed with the error "This user is still within retention time period"

Symptom

When downloading the report for the purge job DRTM Master Data, you see the it failed due to the error "This user is still within retention time period".

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM

Keywords

sf, DRTM, Country, Failed, Data retention management , KBA , LOD-SF-PLT-DRM , Data Retention Management , Product Enhancement

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