SAP Knowledge Base Article - Public

3490953 - Import jobs fail with error 'PM_SERVICE : error(setDate): 1000013' in SAP Analytics Cloud(SAC)

Symptom

  • Since June 23rd 2024, all Excel import jobs(on a daily basis) fail in classic models.
  • The connection type is import Google Drive.
  • In refreshlog, see error: exception: "EPM_SERVICE : error(setDate): 1000013 - Error while parsing Thu Jun 27 2024 02:29:58 GMT+0000 (UTC) as DATE" 

Environment

SAP Analytics Cloud(SAC) 2024.8.16

Reproducing the Issue

  1. login with SAC and open the affected model.
  2. see the job failure in import timeline.

Cause

This is a product issue.

Resolution

This issue has been fixed by development.

See Also

Keywords

import, job, failure, EPM Service, Date, SAC, Analytics , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud 1.0