Symptom
- Since June 23rd 2024, all Excel import jobs(on a daily basis) fail in classic models.
- The connection type is import Google Drive.
- In refreshlog, see error: exception: "EPM_SERVICE : error(setDate): 1000013 - Error while parsing Thu Jun 27 2024 02:29:58 GMT+0000 (UTC) as DATE"
Environment
SAP Analytics Cloud(SAC) 2024.8.16
Reproducing the Issue
- login with SAC and open the affected model.
- see the job failure in import timeline.
Cause
This is a product issue.
Resolution
This issue has been fixed by development.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- Need More Help? Contact Support or visit the solution finder today!
Keywords
import, job, failure, EPM Service, Date, SAC, Analytics , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem
Product
SAP Analytics Cloud 1.0