SAP Knowledge Base Article - Public

3490972 - Wrong location mapped to ONB location object from RCM

Symptom

RCM sends "AAA" to jobInfo.location.

But in ONB, the location is something else like "AAA1"

Environment

SAP SuccessFactors Onboarding

Cause

Effective date of the Location is later than start date.

Resolution

  1. Please go to Manage Organization, Pay and Job Structures >> Location and find the one should be.
  2. Check "Effective as of"
  3. If the effective date is later than jobInfo.start-date, please set effective date earlier to make sure it is valid on start date.

Keywords

location, effective date, mapping , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem

Product

SAP SuccessFactors Onboarding all versions