SAP Knowledge Base Article - Public

3491310 - Unified Data Model - Error while importing CSB configuration from another instance - Recruiting Marketing

Symptom

When importing CSB settings from one UDM enabled instance to another UDM enabled instance the following error is obtained "The configuration settings for Recruiting could not be imported with the settings for Career Site Builder because the two are not fully integrated for the Unified Data Model. Make sure you have performed all of the configuration steps required to prepare Recruiting data that Career Site Builder consumes for the Unified Data Model." 

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Open CSB > Tools > Import and Export
  2. Export the CSB settings from source instance 
  3. Import the CSB settings into the target instance
  4. You receive the error message

Cause

The import error is shown because some of the Job requisition fields configured in the source instance (for example in the result cards or search filters) and which were therefore part of the configuration export from the source are not configured in the target bizx instance.

Resolution

Note that in spite of this error message the configuration import does take place.
The error however points to a discrepancy in field configuration which will have downstream effects if not addressed such as :

  • Upon save, an error in the Search configuration (Search results or Result cards) similar to the import error: 'The Search Results settings could not be saved from Career Site Builder to Recruiting because the two are not fully integrated for the Unified Data Model.
    Make sure you have performed all of the configuration steps required to prepare Recruiting data that Career Site Builder consumes for the Unified Data Model.' 

Before the search configuration can be saved either the fields will need to be removed from the target search setting configuration or the Bizx field configuration in the target will need to be setup to match that of the source.
Note that the invalid fields can be recognized as the field IDs will be missing in the UI since these can't be retrieved from RCM by the API.

  • The job search failing to return jobs. 
  • The integrated Google Map failing to return jobs


IMPORTANT NOTE : Before even attempting to export the CSB configuration from one instance to another, the Bizx configuration should be matched such as fields definitions, labels, picklist values, translations... to prevent any downstream issues.
Note importing configuration from a non UDM to a UDM enabled instance is also not supported.

 

Keywords

KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions

Attachments

Pasted image.png