SAP Knowledge Base Article - Preview

3491339 - Blank page appears while opening any OLAP connection in Information design tool

Symptom

  • New/Existing OLAP connection shows blank page once opened from Information design tool.
  • Unable to view OLAP connection details in IDT whereas the same connections can be accessed from CMC.
  • Error captured in logs:

Unable to find servers in CMS CMSserver.com:6400 and cluster @xyzcluster with kind pjs and service SecurityTokenService. All such servers could be down or disabled by the administrator. (FWM 01014)


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Environment

  • SAP BusinessObjects Business Intelligence 4.x
  • Windows Server 2019

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

IDT, blank page, OLAP connection, STS, APS , KBA , BI-BIP-IDT , Information design tool , Problem

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