SAP Knowledge Base Article - Public

3491358 - Supplemental Taks not showing or taking time to appears in Home Page

Symptom

  • Supplemental tasks are not appearing in Home Page.
  • Supplemental tasks taking a long time until appear in Home Page.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to Admin Center > Manage Home Page > Supplemental Tasks;
  2. Choose Add Task to create a new supplemental task or Edit task to edit an existing one;
  3. To make the task appear on the home page, set the Enabled toggle switch to On. Otherwise, keep it set to Off until you're ready;
  4. Save your changes;
  5. Then go to Home Page to check if the Supplemental Task is appearing;
  6. It does not appear.

Cause

The task is not immediately showing due to a data-sync issue.

 

Resolution

It is a known issue and the engineering team is working to address this in 2411 (October, 2024).

Keywords

Supplemental tasks, manage home page, cards, custom cards, CRD-5989 , KBA , LOD-SF-PLT-TOD , To-Do List Issues , Known Error

Product

SAP SuccessFactors HCM Core 2405