Symptom
After upgrading to BI 4.3, when viewing a Crystal Report from custom SDK application, getting error: "Unable to process your request".
From the logs, seeing the following log messages:
- 2024-06-14 14:11:47 INFO shared.JSONParameter ( WebReportLogger.java:82) - Unable to set the ancestors com.businessobjects.report.web.json.JSONException: JSONObject["ancestors"] is not a JSONArray.
- 2024-06-14 14:11:47 INFO json.JSONObject ( WebReportLogger.java:82) - Unable to parse String as JSONObject com.businessobjects.report.web.json.JSONException: A JSONObject text must begin with '{' at character 1 of "tb=refresh&curPgScrollPos=0"
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Environment
SAP BusinessObjects Business Intelligence Platform (BI) 4.3
Product
SAP BusinessObjects Business Intelligence platform 4.3
Keywords
exception ancestors not JSON array, BI 4.3, SDK, crystalreportviewer, CR, viewers java sdk , KBA , BI-DEV-JAV , BI Software Development Kits (SDKs) - Java , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
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