SAP Knowledge Base Article - Public

3491383 - SAP Work Zone Mobile - Cannot open custom URL in Workzone Mobile App



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SAP Work Zone Mobile

Reproducing the Issue

SAP Workzone using Mobile Browser

  1. Use a Mobile Browser Application (e.g. google,safari,others) 
  2. Login to SAP Workzone
  3. Click the custom URL
  4. It will redirect you to the Youtube app

SAP Workzone Mobile App

  1. Login to SAP Workzone Mobile App
  2. Click the custom URL
  3. Nothing will happen


Expected behavior


This is the current framework design of the SAP Workzone Mobile Application where it cannot open custom URLs within the application. This feature is not currently supported, SAP Workzone Mobile Application utilizes a WebView which does not support this feature. However, this functionality is supported in the mobile browser. 


Custom URL, SAP Workzone Mobile App, Mobile, Workzone, Youtube, Mobile Browser, Cannot Open Custom URL in Workzone Mobile  , KBA , LOD-SF-SWZ-MOB , Mobile App , Problem


SAP SuccessFactors HCM Core 2405