SAP Knowledge Base Article - Public

3491423 - Custom field with reference object becomes blank when importing employment details

Symptom

When import employment details, few custom-string fields always got cleared/become blank either you input the field value as &&NO_OVERWRITE&& or you remove that field in csv file.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. custom-string4 is a custom-string field with reference object as division foundation object. This applies to all Foundation Objects.
  2. Go to user 's employee profile, and maintain an object "A" for custom-string4 under employment details, and save.
  3. Import employment details template with custom-string4 maintained as &&NO_OVERWRITE&& or remove this field in the template.
  4. After importing, custom-string4 becomes null/blank in UI. 
  5. Found Object division A's effective date is greater than start-date field in employment details. For example, A's effective date is 01/01/2000 while employment details start date value is 01/01/2001.

Cause

When importing employment details, custom fields with reference objects whose effective date is greater than the start date of employment details are wiped out.



Resolution

The fix for this issue is planned to be deployed on 2H 2024 release (b2411).

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

See Also

Keywords

custom-string field is cleaned up, field become blank, employment details import, custom field is wiped out, &&NO_OVERWRITE&&, foundation objects, reference objects, effective date, field is cleared, ECT-238473, INC8600962, field is null , KBA , LOD-SF-EC-EDP-EMP , Employment Details Import , Known Error

Product

SAP SuccessFactors Employee Central 2405