SAP Knowledge Base Article - Public

3491547 - You are unable to set a Campaign with an empty Target Group as Active

Symptom

You have created a Campaign and attached a Target Group, the latter of which has no members.  While activating the Campaign, you receive the error "Save failed | You can't execute the campaign because target group has no members."

Environment

SAP Cloud for Customer

Cause

A check was added to the activation of a Campaign to validate that the Target Group has members.  This was already present at the execution step of the Campaign.

Resolution

This is the expected system behaviour.  It is not possible to activate a Campaign if its Target Group has no members.

Keywords

campaign, target group, empty target group, target group no members , KBA , LOD-CRM-MKT-CAM , Campaigns , Problem

Product

SAP Cloud for Customer core applications 2405