SAP Knowledge Base Article - Public

3491701 - Impossible to Perform Adjustment Confirmation For a Warehouse Order

Symptom

You are trying to perform Adjustment Confirmation against a Warehouse Order, but Enable Entry is greyed out.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to the Outbound Logistics work center. 
  2. Go to the Monitoring view and select By Warehouse Order. 
  3. Find and select the relevant Warehouse Order ID.
  4. Click Edit.
  5. Click Adjustment Confirmation.
  6. Select any of the Line Items.
  7. You can see "Enable Entry" is inactive although the Warehouse Order is Finished and the Outbound Delivery is Not Released.
  8. Further, you can see that the Fulfilled Quantity for all Line Items is zero ea.
  9. If you open the relevant Outbound Delivery and proceed to the Line Items, you can see all Items have Delivery Quantity 0 ea and the Cancellation status: Canceled. The Outbound Delivery has been reversed and should have been cancelled.
  10. You can also see that the relevant Warehouse Request is cancelled.

Cause

You have already adjusted the Fulfilled Quantity of the Warehouse Order / Outbound Delivery to zero and so Enable Entry is justifiably no longer active. You cannot reverse a reversal.

Resolution

Please cancel the Outbound Delivery as well.

If you intend to deliver the Items to customer, please create new Delivery document.

Please go to the Outbound Logistics work center and to the Delivery Proposals view.

Kindly create a new Warehouse Request (subsequently new Pick Task) or Post Goods Issue against the relevant Outbound Delivery Request.

System is working as designed.

Keywords

Enable Entry, Eintrag Aktivieren, Korrekturbuchung, Adjustment Confirmation, Warehouse Order, Lagerauftrag , KBA , AP-SLP-LOT , Site Logistics Lot , Problem

Product

SAP Business ByDesign 2405