SAP Knowledge Base Article - Public

3491905 - Document Date is Missing in C4C Sales Order


The Sales Orders has been replicated from ERP to C4C system and the 'Document Date' field is not shown for Sales Order in C4C UI, even though this field exists in ERP.


SAP Cloud for Customer

Reproducing the Issue

  1. Logon into C4C;
  2. Go to Sales > Sales Orders;
  3. Open the replicated Order;
  4. There is no Document Date field in the header.


In C4C, the Creation Date replaces the Document Date for Sales Orders. There is a mouse over text on the Creation Date field on the UI which provides this information.


This is the expected system behavior.


We are constantly thriving to improve our system and hearing your suggestions is the best way forward. Our product managers regularly check the Influence page to hear what changes users would like to see in place and check those for feasibility. Idea requests can also be voted for by other customers.


If you would like to suggest a change to this behavior, please submit your idea at the respective SAP Influence page:

Please note that it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release.


KBA , LOD-LE-CQP-CO , Lean Sales Orders , LOD-LE-CQP , Customer Quote Processing , Problem


SAP Cloud for Customer core applications all versions