Symptom
You are experiencing issue with storing email addresses of business partners that contain German umlauts, specifically the characters Ä, Ö, and Ü.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
- Create or open any Business Partner
- Search for Field "E-mail"
- Fill the Field with some value, e.g. Schäfer@gmail.com
- You see a validation error "Email is not valid".
Cause
Umlauts were never supported in CPQ, but we are fixing this issue in the CPQ 2408 release so that they will be supported henceforth.
Resolution
This issue will be fixed in the SAP CPQ-2408 release.
Keywords
german, Umlauts, email address, business partners, customers, invalid error, , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem