SAP Knowledge Base Article - Public

3492098 - Get the error "Invalid inbound communication user" when saving the communication system - SAP S/4HANA Cloud Public Edition

Symptom

Get the error "An Error Occurred in Communication Arrangement XXXX, Invalid inbound communication user" when saving the communication system.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Edit a communication system.
  2. Save the communication system, there is an error: "An Error Occurred in Communication Arrangement XXX, Invalid inbound communication user".

Cause

There is no communication user maintained for the mentioned communication arrangement.

Resolution

  1. Edit the communication arrangement shown in the error message to add a inbound communication user.
  2. Save the communication arrangement.
  3. Edit the communication system.
  4. Save the communication system again.

See Also

3199622 - Get the error "Invalid inbound communication user " when saving the communication arrangements - SAP for Me

Keywords

An Error Occurred in Communication Arrangement, Invalid inbound communication user, communication system, communication arrangement , KBA , BC-SRV-APS-COM , Maintain Communication System and Arrangement , Problem

Product

SAP S/4HANA Cloud Public Edition all versions