SAP Knowledge Base Article - Public

3492196 - It is not possible to configure a different nudge email template for ADC and PDC - Onboarding

Symptom

It is not possible to change the default message that appears when the 'Nudge' option is clicked in the Dashboard in order to show a different default message for Personal Data Collection than Additional Data Collection.

Environment

SAP SuccessFactors Onboarding

Resolution

  • The message for the 'Nudge' button is defined in the system languages.
  • However, the Personal Data Collection and Additional Data Collection tasks have the same source label.
  • So, the message can be changed, but it will be the same for both tasks.
  • Steps for how to change this message can be found below:
  1. Go to Admin Center > Manage Languages
  2. Download default labels (for the language the user is using)
  3. Open the CSV and search for  ONBOARDING2_DEFAULT_NUDGE_MESSAGE_NEWHIRE label
  4. Edit the label and import the custom translation file

See Also

2502972 - How to Edit the Nudge Email Notification - To-Do Task Reminder

Keywords

KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , LOD-SF-OBX-EML , Notifications , Known Error

Product

SAP SuccessFactors Onboarding