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SAP Knowledge Base Article - PreviewSymptom
You are looking for an option to copy a ticket including all emails in the source ticket.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2405
Keywords
copy ticket, interaction, missing, emails, copy to new, existing, service, outbound, inbound , KBA , LOD-CRM-SRP-INT , Ticket Interactions , How To
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