3492309 - Error with Job Profile Builder Does Not Have Competencies and Behaviors (Check ID : JPBCompetencyAndBehaviorDataDoesNotExistCheck) - Talent Intelligence Hub

When running the checks for the Talent Intelligence Hub application in Admin Center > Check Tool, issue(s) for the check "JPBCompetencyAndBehaviorDataDoesNotExistCheck" are found.

• SAP SuccessFactors Job Description Manager
• SAP SuccessFactors Job Profile Builder
• SAP SuccessFactors Talent Intelligence Hub

The check indicates if data is already present in Job Profile Builder (JPB) when trying to migrate from Job Description Manager (JDM) to Talent Intelligence Hub (TIH). If JPB data is already present, the TIH migration will try to load the same competencies but there is a processing error because duplicate competencies are already present.

Another scenario that causes this check :

The checkbox Competency Library Management Suite is enabled in Provisioning(Company Settings) when JPB is already enabled in customer system. 

The migration from JDM to JPB will need to be completed first before attempting a TIH migration. Steps on how to complete the migration are in 2276692 - Best Practices on Job Description Manager to Job Profile Builder Migration.


Another scenario to resolve issue:

1. JPB is enabled in the system, TIH is not enabled:

Competency Library Management Suite should be disabled in Provisioning.

1. disable the checkmark for JDM v2.0/Skills Management in Provisioning → Company Settings
2. disable checkmark for Competency Library Management Suite
3. re-enable checkmark for JDM v2.0/Skills Management  in Provisioning → Company Settings


2. JPB is enabled in the system, TIH is also enabled:

Competency Library Management Suite should be disabled by the Engineering team via script, please create a case for LOD-SF-TIH component and provide the following data:

• Data Center (URL of your login screen),
• Company Instance ID (where to apply changes),
• Approval

2671493 - [Expected Behavior] Unable to activate checkbox in provisioning for options Competency Library Management Suite and JDM v2.0/Skills Management - SAP for Me

success factors, SF, SFSF, JDM, JPB, TIH, CofC, CoC, migration, Job Profile Builder, Job Description Manager, Center of Capabilities, Talent Intelligence Hub, JPBCompetencyAndBehaviorDataDoesNotExistCheck, CHECKTOOL_JPB_COMPETENCY_AND_BEHAVIOR_DATA_EXIST_DOES_NOT_EXIST_CHECK, WSM-26539, Competency Library Management Suite , KBA , LOD-SF-TIH-MIG , Migration to Talent Intelligence Hub , LOD-SF-TIH-JDM , Job Description Manager , LOD-SF-TIH-JPB-MIG , Migration to Job Profile Builder , Problem