SAP Knowledge Base Article - Preview

3492312 - User with that username does not exist or was removed

Symptom

You are experiencing a single user SSO login issue with IAS when attempting to access Incentive Management. The error message received is: "User with that username does not exist or was removed.".


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Environment

SAP SuccessFactors Incentive Management

Product

SAP SuccessFactors Incentive Management all versions

Keywords

Single Sign-On (SSO), Identity Authentication Service (IAS), Login issues, User authentication, Username error, User access, Authentication failure, User not found. , KBA , CEC-SAL-COM , SuccessFactors Incentive Management , Problem

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