SAP Knowledge Base Article - Preview

3492342 - Employees unable to see/read the complete answer/conversion for their ticket on Service Center (AskHR) from SuccessFactors Mobile App for Android.

Symptom

Employees unable to see/read the complete answer/conversion for their ticket on Service Center (AskHR) from SuccessFactors Mobile App for Android.

Through AskHR web application, you are able to see full conversation. However when you click on conversation, its not showing full conversation.

NOTE: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors HCM suite
    • Ask HR 

Product

SAP SuccessFactors HXM Suite 2305

Keywords

SuccessFactors, AskHR, Employee Central, Service Centre (AskHR), ticket, SFSF, object Cell, Mobile, App, Android, See, read, answer, conversion , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , Problem

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