SAP Knowledge Base Article - Preview

3492348 - E-mails with Custom 'From' Address not Being Sent in GCP Environments for Advanced Workflow

Symptom

Trying to use a custom from address in a GCP environment for advanced workflow, such as:

message.setFrom('customaddress@example.com');

Or trying to configure a custom e-mail address in templates or e-mail settings.


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Environment

Advanced Workflow for SAP SuccessFactors Incentive Management

  • GCP/K8s environments

Product

SAP SuccessFactors Incentive Management all versions

Keywords

GCP, email, not, sent, send, failed, address, rejected, case , KBA , CEC-SAL-WFL , Advanced Workflow , Known Error

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