Symptom
You are trying to connect IAS/IPS with SuccessFactors API via ClientCertificateAuthentication, and is facing the error below:
HTTP operation failed invoking https://api-server.eu/rest/iam/scim/v2/Users?(...) with statusCode: 401, Response: Authentication credentials are required. Please provide a valid username, password and company id
Environment
- SAP SuccessFactors HCM Suite
- SAP Cloud Identity Services
- Identity Provisioning
- OData API
- SCIM API
Cause
Wrong API URL used in the Properties of Source System in IPS.
Resolution
To solve the issue above, kindly take the steps below:
- Go to your IPS
- Identity Provisioning > Source Systems
- Click in Properties
- URL is probably incorrect. Take the mTLS Certificate Server URL from the Guide page: https://help.sap.com/docs/SAP_SUCCESSFACTORS_PLATFORM/d599f15995d348a1b45ba5603e2aba9b/af2b8d5437494b12be88fe374eba75b6.html?version=latest
- Once new URL is placed, issue should be solved.
Keywords
OAuth, IAS,IPS, 401, provisioning, source system, SuccessFactors, SCIM API, OData, Certificate, ClientCertificateAuthentication , KBA , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-INT-ODATA-OAU , ODATA OAUTH Authentication , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem