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3492376 - SAP BTP Provisioning Job Fails with Code 400 Due to User Case Sensitivity

Symptom

 The provisioning job in SAP Business Technology Platform (BTP) fails, returning an error code 400. The error message displayed is:

  • Message: Group "YYYYYY" assigned to user "XXX.XXX@MAIL.COM": Failed (Failed to assign group YYYYYY to user XXX.XXX@MAIL.COM: Response code: 400! Response body: "schemas":["urn:ietf:params:scim:api:messages:2.0:Error"];"detail":"Failed to update entity. HTTP operation failed invoking with statusCode: 400 and response: \"status\":400;\"detail\":\"Given member user: "XXX.XXX@MAIL.COM" does not exist \";\"schemas\":[\"urn:ietf:params:scim:api:messages:2.0:Error\"];\"scimType\":\"invalidSyntax\"";"status":400)


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Environment

SAP Cloud Identity Access Governance

Product

SAP Cloud Identity Access Governance all versions

Keywords

Cloud Foundry, BTP, Provisioning, 400, Failed to update entity, given member user , KBA , GRC-IAG , SAP Cloud Identity Access Governance , Problem

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