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SAP Knowledge Base Article - PreviewSymptom
The predict contact identification method was changed and there are email recommender widgets that are being used in email campaigns. These widgets were previously created based on the outdated identification method and must be updated as mentioned at this SAP Emarsys Help document.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
SAP Emarsys Customer Engagement
Product
SAP Emarsys 1.0
Keywords
KBA , CEC-EMA-PRE , Predict , How To
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