SAP Knowledge Base Article - Public

3492408 - Workflow Number Range


You have created a Workflow Rule to send the Placeholder Employee ID. The Rule works, but sends the Employee with a Number Range of X (e.g 8) digits instead of Z (e.g 9) digits.


SAP Cloud for Customer


The Employee Number Range must be updated.

  1. Go to the Business Configuration work center.
  2. Access the Overview work center view.
  3. Search and open activity Number Ranges for Employees and Service Agents.
  4. Select the option Number range for employees under Available Number Ranges.
  5. Edit the value from X (e.g 8) to Z (e.g 9). 


Wrong; Number; Values; Maximum; Integration; , KBA , LOD-CRM-SRP , Service Request Processing , How To


SAP Cloud for Customer core applications 2405