SAP Knowledge Base Article - Preview

3492421 - Link Tracking options are greyed out on Email Campaign analytics

Symptom

Both the Individual Link Tracking and Visual Link Tracking options are unavailable to check in an email campaign analytics. However, there is click data available at the donut charts at Summary section.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


Read more...

Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys all versions

Keywords

grayed out, grayed-out, greyed-out , KBA , CEC-EMA-ANA-EM , Email analytics , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.