SAP Knowledge Base Article - Preview

3492421 - Link Tracking options are greyed out on Email Campaign analytics

Symptom

Both the Individual Link Tracking and Visual Link Tracking options are unavailable to check in an email campaign analytics. However, there is click data available at the donut charts at Summary section.


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Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys Customer Engagement all versions

Keywords

grayed out, grayed-out, greyed-out , KBA , CEC-EMA-ANA-EM , Email analytics , Problem

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