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3492422 - Email Behavior segment does not return results when filtering contacts that clicked in a link


There are clicks registered for a certain link when checking the link tracking metrics in the email campaign analytics. However, no contacts are found when the same link is used as criteria of an Email Behavior segment.



SAP Emarsys Customer Engagement


SAP Emarsys Customer Engagement all versions


email behaviour, individual click, link tracked, tracked link, link tracking , KBA , CEC-EMA-EM , Email , CEC-EMA-LNK , Link Tracking , CEC-EMA-SEG , Segmentation , CEC-EMA-ANA-EM , Email analytics , Problem

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