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3492436 - Additional track parameters from Facebook are not available in Lead Ads Subscriptions

Symptom

The Facebook forms utilized by the company incorporate tracking parameters to capture additional customer information. To effectively make use of this data, it is required to map these parameters to corresponding fields within SAP Emarsys.

However, when creating the Lead Ads subscription, these parameters do not appear so that they could be mapped to the fields in Lead Ads Subscriptions forms.


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Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys Customer Engagement all versions

Keywords

meta ads, meta, fb, fb ads, crm ads , KBA , CEC-EMA-DAD , Digital Ads , CEC-EMA-CON , Contacts & Contact list , Problem

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