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SAP Knowledge Base Article - PreviewSymptom
The Facebook forms utilized by the company incorporate tracking parameters to capture additional customer information. To effectively make use of this data, it is required to map these parameters to corresponding fields within SAP Emarsys.
However, when creating the Lead Ads subscription, these parameters do not appear so that they could be mapped to the fields in Lead Ads Subscriptions forms.
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Environment
SAP Emarsys Customer Engagement
Product
SAP Emarsys Customer Engagement all versions
Keywords
meta ads, meta, fb, fb ads, crm ads , KBA , CEC-EMA-DAD , Digital Ads , CEC-EMA-CON , Contacts & Contact list , Problem
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