SAP Knowledge Base Article - Public

3492461 - Error: "Saving not possible as the Pricing Status is not Calculated Successfully" when updating Sales Quote or Sales Order via Data Workbench

Symptom

When trying to update a Sales Quote or a Sales Order via DWB, you are getting the error "Saving not possible as the Pricing Status is not Calculated Successfully."

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Data Workbench work center
  2. Select the Update tab under Import view
  3. Search and select the object Sales Quote or Sales Order
  4. Select Next and upload the file
  5. Select Next and Import the file
  6. Go to the Monitor view
  7. You can see that the file has ended up with error

When you click on the error link you get the file with the mentioned error.

Resolution

The necessity that the Sales Quote or Sales Order must be “Calculated Successfully” to allow saving can be switched off in business configuration fine-tuning:

  1. Go to Business Configuration work center
  2. Open Activity List for Sales Quote or Sales Order
  3. Click Maintain Document Types
  4. Set the flag “Asynchronous Pricing” for the used document types to “After Replication”.

The Sales Quote or Sales Order can then be saved, is replicated to ERP and pricing is updated in C4C by the response from ERP.

See Also

KBA 2602958 - Unable to Update Process Status to Lost for Sales Quotes Using Data Workbench

KBA 2810477 - Error: 'Saving not possible as the Pricing Status is not Calculated Successfully' When Updating Sales Unit From a Sales Quote via Data Workbench

Keywords

calculate pricing, pricing status, sales quote, sales order, data workbench, update , KBA , LOD-LE-CQP , Customer Quote Processing , LOD-LE-CQP-CO , Lean Sales Orders , LOD-CRM-INT-DWB , Data Workbench , Problem

Product

SAP Cloud for Customer core applications all versions