SAP Knowledge Base Article - Public

3492838 - I receive 'credentials error' when trying to connect Process Intelligence to S/4HANA Private Cloud system

Symptom

I receive credentials error when trying to connect Process Intelligence to S/4HANA Private Cloud system:

checking credentials: rejected. Reason: Initialization of destination SAP-12345678 failed: Connect to SAP gateway failed Connection parameters: TYPE=A DEST=SAP-12345678 ASHOST=123.12.1.12 SYSNR=00

Cause

The source S/4HANA system is within a private cloud network which is by default not accessible over internet connection.

Resolution

You can do the following to allow the flow of data from your source S/4HANA Private Cloud system to Signavio Process Intelligence:

  • In your source system, allow Signavio IP addresses access, as per our documentation 
  • Or setup a Datasphere connection where replicated data from the S/4HANA in your Datasphere instance can be sent to Process Intelligence securely.

Keywords

process, intelligence, data, extract, connect, s/4hana, hana, s/4, private, cloud, system, network, credential, error, incorrect  , KBA , BPI-SIG-PI-DS , Data Source (CSV, Connector) , Problem

Product

SAP Signavio Process Intelligence 3.0