3492838 - I receive 'credentials error' when trying to connect Process Intelligence to S/4HANA Private Cloud system

I receive credentials error when trying to connect Process Intelligence to S/4HANA Private Cloud system:

checking credentials: rejected. Reason: Initialization of destination SAP-12345678 failed: Connect to SAP gateway failed Connection parameters: TYPE=A DEST=SAP-12345678 ASHOST=123.12.1.12 SYSNR=00

The source S/4HANA system is within a private cloud network which is by default not accessible over internet connection.

You can do the following to allow the flow of data from your source S/4HANA Private Cloud system to Signavio Process Intelligence:

• In your source system, allow Signavio IP addresses access, as per our documentation 
• Or setup a Datasphere connection where replicated data from the S/4HANA in your Datasphere instance can be sent to Process Intelligence securely.

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