SAP Knowledge Base Article - Preview

3492918 - Extension Scenario Account - Sales Data to Service Request - General Information - Not Working

Symptom

You have created a KUT | Extension Field, and setup the Extension Scenario "Account - Sales Data to Service Request - General Information". However, the field is always empty, even when the details are maintained in the Account.


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Environment

SAP Cloud for Customer

Keywords

Blank; No Value; Invisible; Custom;  , KBA , LOD-CRM-SRP , Service Request Processing , How To

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