SAP Knowledge Base Article - Public

3492922 - Unable to see Corporate identity Provider (IdP) in SuccessFactors Manage SAML SSO Settings page

Symptom

After configuring SSO in IAS with a Corporate IdP, can't find it in Manage SAML SSO Settings page.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to IAs tenant.
  2. Select the card Corporate Identity Providers.
  3. Configure Corporate IdP in IAS with a type different than “ SAML 2.0 compliant” or “Microsoft ADFS/Azure AD”.



  4. Then go to SuccessFactors.
  5. Manage SAML SSO Settings.
  6. It shows no result



Cause

Manage SAML SSO Settings page only lists Corporate IdP with type “ SAML 2.0 compliant” or “Microsoft ADFS/Azure AD”.

The other types don't show in SuccessFactors' UI.

Resolution

It is possible to change the Corporate IdP configuration in IAS to any of the two supporting types, or wait until 2H release, when this bahavior will be corrected.

See Also

2674588 - [SSO] Manage SAML SSO Settings feature - SAP for Me

Keywords

Manage SAML SSO, Corporate identity Provider, IdP, SAML 2.0 compliant, Microsoft ADFS/Azure AD, unable, see, PLT-84367 , KBA , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , LOD-SF-PLT-SAM , SAML SSO First Time Setup , Problem

Product

SAP SuccessFactors HCM Core 2405