Symptom
Pay component placeholders are not fetching the values based on the scenario Document Generation Template Mapping Rule.
*Image/data in this KBA is from SAP Internal Systems, sample data, or Demo Systems. Any resemblance to real data is purely coincidental.*
Environment
SAP SuccessFactors Employee Central - Document Generation
Reproducing the Issue
- Log into SF instances.
- Create a document generation template with pay component placeholders.
- Configure rule mapping for the placeholders.
- Navigate to any employee profile.
- Take Action -> Generate Document -> Select Template.
- Click Download -> Warning -> Click proceed.
- Value in placeholder is not fetched.
Resolution
Engineering Team is investigating the issue. This KBA will be updated with any further information.
Workaround: Please copy the existing basic scenario rule having the base object "Document Mapping Rule result" and make the necessary modifications.
See Also
2387814 - Document Generation - How to map Pay Component data to a Document Template - SAP for Me
Document Generation guide
Keywords
KI2405, 1H2024, b2405, document generation, pay component placeholders, template mapping, payComponentRecurring, Document Mapping Rule Result, Business Rule, INC8803715, 2387814 , KBA , LOD-SF-EC-DOC , Document Generation , Bug Filed