SAP Knowledge Base Article - Public

3492934 - Rule mapping of Paycomponent placeholders are not fetched in generated document - 1H2024

Symptom

Pay component placeholders are not fetching the values based on the scenario Document Generation Template Mapping Rule.

*Image/data in this KBA is from SAP Internal Systems, sample data, or Demo Systems. Any resemblance to real data is purely coincidental.*  

Environment

SAP SuccessFactors Employee Central - Document Generation

Reproducing the Issue

  1. Log into SF instances.
  2. Create a document generation template with pay component placeholders.
  3. Configure rule mapping for the placeholders.
  4. Navigate to any employee profile.
  5. Take Action -> Generate Document -> Select Template.
  6. Click Download -> Warning -> Click proceed.
  7. Value in placeholder is not fetched.

Resolution

Engineering Team is investigating the issue. This KBA will be updated with any further information.

Workaround: Please copy the existing basic scenario rule having the base object "Document Mapping Rule result" and make the necessary modifications. 

See Also

2387814 - Document Generation - How to map Pay Component data to a Document Template - SAP for Me

Document Generation guide 

Keywords

KI2405, 1H2024, b2405, document generation, pay component placeholders, template mapping, payComponentRecurring, Document Mapping Rule Result, Business Rule, INC8803715, 2387814 , KBA , LOD-SF-EC-DOC , Document Generation , Bug Filed

Product

SAP SuccessFactors Employee Central 2405