Symptom
You have a Contract Account that is enrolled in a Direct Debit plan. When you navigate to the payments tab on the Contract Account you can see the future direct debits for each installment plan line item along with the full amount of the current bill. The current bill amount does not remove the amount from the direct debits from it's total value.
Read more...
Environment
- SAP Cloud for Customer
- ISU
- S/4 HANA
- ECC
Product
Keywords
Utilities, Contract Account, Payments, Auto Pay, S4, ISU, C4C, Total Amount, Posting Date, Future, SAP Cloud for Customer, Service, BAdI, Debit Details. , KBA , LOD-CRM-IND-UTL , Utilities , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.